Reference

How acee365 Handles Your Personal Information

Your account details, payment activity through bKash, Nagad, and Rocket, and device usage are handled with care. This policy explains what we collect, why we collect it, and how you can control it — access depends on your local law and eligible regions.

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DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply security measures across every layer of your account — from the moment you log in to the point your bKash or Nagad transaction clears. Here is how we handle the key areas of your data.

Account Security

Your login is protected by OTP verification on each new device. We flag unusual access patterns and can lock your account while we verify activity with you.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the mobile lobby is used. You can manage non-essential cookies from your browser settings at any time.

Data Retention

Transaction records tied to bKash, Nagad, and Rocket payments are retained for compliance purposes. Profile data you have not updated in an extended period may be flagged for review.

Requesting Changes

You can ask us to correct, export, or delete your personal data by contacting support. We will verify your identity before processing any change to protect your account.

What We Collect and Why It Matters

acee365 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information needed to run it — your contact details, login credentials, and the payment references tied to your bKash, Nagad, or Rocket transactions. We do not store your mobile wallet PIN or full wallet credentials; only

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the transaction reference and amount reach our system after your wallet app confirms the transfer. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and to make the mobile experience consistent whether you are
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on a phone in Dhaka or switching to a desktop later. This data is used for account verification, fraud prevention, and improving how the platform runs. We do not sell your personal data to third parties. Retention periods vary by data type: transaction records are kept
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as long as required for financial compliance, while session logs are cleared on a rolling basis. Any processing of your data is subject to your local law and the eligible regions in which this service operates.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a privacy concern, our support team handles these requests directly. You can reach us through live chat on the site, by email, or through the in-app help section on your mobile account. We aim to respond to data-related requests within a reasonable timeframe, and we will confirm receipt as soon as your message comes through.

Live Chat Open the chat widget from your account dashboard on mobile or desktop. Available during support hours for account and privacy queries.

Email Support Send your data request or privacy question to our support address. Include your registered account details so we can locate your record quickly.

In-App Help Tap the help icon inside your mobile account to submit a privacy request directly. Responses are sent to your registered contact.

Common Questions About Your Privacy on acee365

These are the questions we hear most often about how your data is handled. If yours is not here, reach out through live chat or the in-app help section.

We collect your name, contact details, and login credentials. When you deposit via bKash, Nagad, or Rocket, we record the transaction reference and amount — not your wallet PIN.

We do not sell your data. We may share it with payment processors like bKash or Nagad to complete transactions, and with fraud-prevention services to protect your account.

Transaction records are kept as long as financial compliance requires. Session and device logs are cleared on a rolling schedule. You can ask us for specifics through support.

Yes. Contact us via live chat or email with your registered account details. We will verify your identity and send your data summary within a reasonable timeframe.

Submit a deletion request through the in-app help section or by emailing support. We will confirm receipt, verify your identity, and process the request in line with our retention obligations.

We use session cookies for login continuity and analytics cookies to improve the mobile experience. You can disable non-essential cookies through your browser settings without losing account access.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ InfoTeen Patti Battle

How acee365 Handles Your Personal Information

How We Protect and Manage Your Information

Account Security

Cookie Controls

Data Retention

Requesting Changes

Reach Us About Your Data

Common Questions About Your Privacy on acee365

01 What personal data does acee365 collect when I open an account?

02 Does acee365 share my data with third parties?

03 How long does acee365 keep my data?

04 Can I request a copy of the data acee365 holds on me?

05 How do I ask acee365 to delete my account data?

06 Does acee365 use cookies, and can I turn them off?

Privacy Policy

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